Frequently Asked Questions :

Are My Credit Card Details Secure?

Yes. We use one of the worlds leading 3rd party credit card payment processors, Clickbank. Clickbank is VeriSign secure and are considered the worlds most secure credit card payment provider. In order to process payments with Visa and Mastercard credit cards, Clickbank requires: the CVV2 or CVC2 security code. This 3 digit code is found on the back of your credit card.

What is CVV2 or CVC2?

The CVV2/CVC2 is a three-digit security code that is printed on the back of credit cards. The number appears in reverse italic at the top of the signature panel at the end. This program helps validate that a genuine card is being used during a transaction. All MasterCard cards, both credit and debit, were required to contain CVC2 by January 1, 1997; all Visa cards must contain CVV2 by January 1, 2001. Even if a criminal steals a valid account number, They cannot compute the CVV2 numbers since they do not know the mathematical algorithm logic.

Where is CVV2 Located?

The CVV2 three-digit value is printed on the signature panel on the back of Visa cards immediately following the Visa card account number. Click for illustrations showing the location of this code on a Mastercard and on a Visa.

I Found a Number on the Back of My Card, But it Has More Than 3 Digits

We only need the last 3 digits of this number (the others are just a repetition of your credit card number).

Can I Pay by Check Instead?

Yes if you live in the USA. USA residents can pay via online check. Click HERE to pay via Online Check.

What Format Will The Ebook be in? Will I Definitely be Able to Open it?

The ebook Complete Cat Care! plus bonus ebooks, comes in .pdf format, which is viewable on both PCs and Macs. In order to view a .pdf file, you need Adobe Acrobat Reader software installed on your computer. This can be downloaded for FREE from:
http://www.adobe.com/products/acrobat/readstep2.html.

Do you Offer a Money Back Guarantee?

Yes. Even though we rarely get refund requests, we guarantee that you will be completely satisfied or your money back. We give you 60 days to try our product. You simply cannot lose. If for any reason you are not satisfied with Complete Cat Care, simply email us with:

• your receipt number,
• your name and estimated date of purchase,
• what exactly you found lacking (we want our customers to get a quality product, so if there is an area of cat health that we are missing then we want to know about it!)

It will cost you absolutely nothing. That is just how sure we are of your success with your cats health- we stake our reputation on it!

What Should I do if The Clickbank Order Form is Not Working?

There are rare occasions when Clickbank is off-line. This is usually only a temporary thing and they are normally back up and running within 15 minutes or so. If you have any issues with the payment process then please email us.

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